TERMS AND CONDITIONS

Introductory: 

By downloading our Fast Drive App, you will be able to use our ridesharing service. In terms of any further changes in our App made by the company,you will be notified time to time through our Fast drive App or Website. You must follow our Terms and Conditions in order to use our Service, which is set out below. 

Service: 

The company offers information method & platform for transportation providers, drivers and vehicle operators to schedule, obtain and establish with passengers or customers. But it does not intend to provide transportation service or act in any way as a taxi operator. Our policy is to provide with the lowest price and safest way to their destination. 

Not a transportation Service:

The company is a technology based company which does not provide or engaged in transportation service & the company is not a transportation provider. The software and the App are intended to be used for facilitating you to offer your transportation service to your passenger or customers. The company is not responsible or liable for the acts / omission of any service you provided to your passenger and for any illegal action committed by you.

Right to refuse and blacklist:

The company may at its sole and absolute discretion blacklist you permanently or temporarily and reject your request to use the application / service or any part thereof for such reasons as it deems fit including but not limited to receiving complains about you from customers or employers of the company about your behavior or interaction with anyone or drivers with a competence lower than reasonable expected whilst using the service. 

Representation and Warranties:

 By using the service you expressly represent and warrant that you are legally entitled to accept and agree to the terms and condition and that you are at least eighteen (18) years old by using the service you further represent and warrant that you have the right authority and capacity to use the service and to abide the Terms and Condition. You further confirm that all the information which you provide shall be true and accurate. Your use of the service is for your own sole, personal use. You undertake not to authorize others to use your identity or users status, and you may not assign or otherwise transfer your user accounts to any other person or entity. When using the service you agree to comply with all applicable Laws of Bangladesh.   By using the service you represent, warrant, undertake and agree that:- 1. You possess a valid driver’s license and are authorized to operate a motor vehicle and have all the appropriate licenses approvals and authority to provide transportation for hire to third parties in the jurisdiction in which you use the service.  2.  You own or have the legal right and authority to operate the vehicle which you intend to use when accepting passengers or customers and such vehicle is in good operating condition and meets the industry safety standards for vehicles of its kind.  3. You have a valid policy of liability insurance for the operation of your vehicle passenger vehicle and business insurance to cover any anticipated losses related to the operation of a taxi passenger delivery service.  4. You shall provide to the company such information and identity documents including but not limited to National ID Card and driver’s license as reasonable requested by the company.  5. Partner need to maintain a favorable rating from passenger in order to keep their driving privileges, and also to get more passenger available. User need to maintain their rating policy to get more ride available.  6. You shall be solely responsible for any and all claims judgments and liabilities including but not limited to personal injuries death total loss and property changes which is due to on is alleged to be a result of the passenger transport. 7. You shall obey all local Laws related to the operation of passenger transport and will be solely responsible for any violation of such local bus.  8. You will only use the service for Lawful purpose.  9. You will only use the service for the purpose for which it is intended to be used. 10. You will not use the application and or the software to cause nuisance, annoyance, inconvenience or make fake booking. 11. You will not use the Application for sending or storing any unlawful material or for fraudulent purpose. 12. You shall not contact the Customer for any purpose other than the Service. 13. You will only use the Software / Application for your own use and will not resell it to a third party. 14. You will keep secure and confidential your account password or any identification we provide you which allows access to the service. 15. You are aware that when responding to the Passengers or Customers request for transportation service, standard telecommunication charges will apply and which shall be solely bonne by you.

Payment Terms:

Any fees which the Company may charge you for the Service are due immediately and are non-refundable (“Service Fee”). This no-refund policy shall apply at all times regardless of your decision to terminate your usage, our decision to terminate or suspend your usage, disruption caused to the Service either planned, accidental or intentional, or any reason whatsoever.  YOU ACKNOWLEDGE THAT THE TOTAL AMOUNT OF FARE PAID TO YOU BY THE PASSENGER OR CUSTOMER INCLUDES THE SOFTWARE USAGE FEE, WHICH YOU ARE COLLECTING ON BEHALF OF THE COMPANY. SUCH SOFTWARE USAGE FEE MAY BE UP TO 100% OF THE FARE STIPULATED FOR THE SERVICE FOR EACH TIME THE PASSENGER OR CUSTOMER COMPLETES A RIDE, WHICH SHALL BE DETERMINED BY THE COMPANY, AT ITS DISCRETION, FROM TIME TO TIME.

Payment by Passenger:

The Passenger or Customer may choose to pay for the Service by cash and where available, by pre-purchased credits (“Fast Drive Credits”) provided that in the event the payment is made vide Fast Drive Credits, the Company shall reimburse to you the portion of the said payment that is due to you as per these Terms and Conditions. Any complaints that the Passenger or Customer shall have regarding the transportation provided by you shall be taken up by the Passenger or Customer with you directly. Internet Delay:- THE SERVICE, APPLICATION AND/OR THE SOFTWARE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS INCLUDING THE DEVICE USED BY YOU BEING FAULTY, NOT CONNECTED, OUT OF RANGE, SWITCHED OFF OR NOT FUNCTIONING. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, DAMAGES OR LOSSES RESULTING FROM SUCH PROBLEMS. 

Taxes: 

In today’s time ridesharing service is a very popular platform to use. And we have to follow the rules and regulation made by the Bangladesh Government. Which is to pay Tax or VAT ( fees + 15%) depending on the Vehicle type. In future Bangladesh Government has the right to make any changes in their amendment at any point of time. By using the service you agree to comply with all applicable Laws of Bangladesh. 

Customer Complains:

  For Fast Drive User & Partner we have all kind of facilities to share their complain with us regarding the service through our Fast Drive App, website, facebook page or at any social media provides by the company. And within 48 hours our Company will take action as per your complains.   

Notice:

The Company may give notice by means of a general notice on the Application, electronic mail to your email address in the records of the Company, or by written communication sent by Registered mail or pre-paid post to your address in the record of the Company. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by Registered mail or pre-paid post) or 1 hour after sending (if sent by email). You may give notice to the Company (such notice shall be deemed given when received by the Company) by letter sent by courier or registered mail to the Company using the contact details as provided in the Application.